Arica Ratcliff is the Member Engagement Manager for the Risk Management and Employee Benefit Services (RMEBS) Team at the Georgia Municipal Association, where she plays a pivotal role in strengthening relationships with members and driving key initiatives. With expertise in strategic communication, Arica works closely with her team to develop and execute programs that align with the organization’s goals and enhance member engagement. A graduate of Kennesaw State University with a Bachelor of Science in Communication, Arica is passionate about creating impactful, results-driven strategies. Outside of work, she enjoys exploring new restaurants, traveling, and spending time with her family and friends..